To use features such as the refund function PayPal API must be setup, allowing Booking Robot to fully communicate with the payment gateway PayPal.

To find the required setting follow the below steps.

API PayPal Settings

  1. Login to your business PayPal account
  2. Click ‘Profile’ in the top right beside the log out button
  3. Select ‘Profile and Settings’
  4. From the 'My Profile' menu on the left select ‘My selling Preferences’
  5. Look for ‘API access’ and then click ‘Update’
  6. Now on the page titled 'Your payment API credentials' there are various options, look for the title 'NVP/SOAP API integration (Classic)' and click the link labelled 'Manage API credentials'
  7. You may need to re-verify your access to continue.
  8. The next page loads with the title > Request API Credentials
  9. There are 2 options, select the first ‘Request API signature’ then click the button ‘Agree and Submit’
  10. The next page loads titled > View or Remove API Signature > click ‘Show’ for each of the 3 settings and carefully copy and paste these setting to the Booking Robot configuration.
    API Username - API Password – Signature
  11. Click ‘Done’, then log out of PayPal


The booking system has been under development for many years. We have kept a log of the changes to show how things have advanced.


Our small international team meet online to design and develop the extension. We use ‘Trello’ to keep organised and meet our goals.


The extension is simple and intuitive to use, but we also have documentation and a video series to show you exactly how things work.